In this article, we will discuss what is e-commerce? How to sell products online? The concept of E-commerce and How does e-commerce work? We do not know exactly when people started trading things for the first time. Previously using the metal coins, then using paper money is possible to buy anything. However, today things have changed with the thought; there is a trading system to buy things that do not buy anything with coins or paper money. Just sit with your computer or mobile, choose things on the screen, click something, enter a credit card or debit card number and wait for the product to arrive at your door. This online-based store, it has simplified consumer life, has opened up a completely new possibility of secondhand business opportunity. So let’s read the details, what is this and how it works.
Concept of Commerce
Before going into a detailed discussion of e-commerce, we should have an idea about old commerce or commerce. Understanding general trade will not be difficult to understand e-commerce.
We generally understand the trade, offering a product or service in exchange for money. Wherever there is money, there is the trade in all around us, but they are spread across millions. Suppose you went to a grocery store, to buy something, you bought some products, paid the money, and brought the product along; this way you take part in a part of the trade. Again suppose, you create your hand made a bag and sit in front of your home with bags made for sale; In this way, you have participated with the Commerce. If you wake up every morning and go to an office to create a product, it also falls in the commerce. Therefore, from the examples, we can understand exactly how many forms of the commerce could be.
No matter how many forms of commerce, in all forms, few things are common. If you want to succeed in a trade, there are three things that are necessary, buyers, sellers, and producers.
Buyers are those who buy a product or service with money. Vendors provide products or services to buyers, while many sellers sell products to small sellers, and sell them directly to buyers. Manufacturers produce products or services by themselves to sellers so that they can reach these customers. Manufacturers are also a type of seller, they sell products to large vendors or they can also deliver products to buyers themselves.
A more easy example; Remember the roadside popcorn, he sells popcorn himself and sells it. Therefore, in the concept of commerce, he is a producer and a seller, and if you buy popcorn, then you are the buyer. I hope the concept of commerce is completely clear now.
Concept of E-commerce
E-commerce also focuses on the core issues of the commerce. Here also there is a need for buyers, dealers, and manufacturers of products or services. However, the whole thing from simple commerce to e-commerce is a bit difficult. After going to the general store, after picking a product, the product comes out with cash in hand, but in e-commerce, you will not be able to get the product right away, as long as the product is not sent from e-store to your address. If you do not have a hand with the product, it is a problem, but there are some issues that can be worn by an e-seller or online retailer. Firstly, he has to process online transactions of money, secondly to verify that the product you have ordered is on the stock and the product has to be arranged to reach your exact address.
In addition to buyers, sellers, and product makers, there are three main things in e-commerce; a web server, which is connected to the bank computer to manage the online store and complete the transaction, is a database system.
Which always checks whether the product is in stock and when someone orders it, the number of items from the database automatically reduces, and a dispatch system that is connected directly to the warehouse so that the order can be delivered to the buyer as soon as possible after the order is successful?
The first of these three things is essential for an e-commerce. Many small e-commerce traders handle the database and the dispatch system manually. They usually run a website from which the customer orders the product and then they are manually handled.
How does e-commerce work?
Let’s take a closer look, how the entire e-commerce system works. However, not all sites those work exactly as described below,
- First, you have your internet-enabled computer or mobile and you want to load your favorite e-commerce website in the browser. You are always able to serve web pages by contacting your browser’s site.
- When ordering a product, the web server will send its information to the order manager program.
- Checking the order manager program database, whether the product has stock or not.
- By ensuring the database, the product is in stock and determines a possible delivery date according to the seller.
- Since the product is in stock, the order manager communicates with the transaction system to cut the bill from a credit card or debit card. To check if there are enough funds in the customer’s account by contacting the system bank computer again.
- If the bank is getting permission from the computer, the transaction will go further, but the site does not get instant money, it is necessary to wait a few days.
- After the transaction is successful, the system informs the web server.
- The web server showed a page to the customer, its order has successful and reports the more bill information.
- The order manager is now requesting the warehouse computer to deliver the product correctly to the customer’s address.
- This time your product goes to your address by Vehicle.
- Once the goods are left from the warehouse, you will have detailed information by emailing it to your email address from the warehouse computer.
- Finally, the product comes in front of your door.
Now credit cards as well as delivering cash have become a popular payment instrument. This reduces your risk as a buyer and the site does not have to deal with the problem of the trading system. Not all e-commerce companies have warehouses, but not everybody reaches the goods on their own vehicles, most of the e-commerce sites use the courier services to deliver the goods.
How to start your E-Commerce business?
To start an e-commerce business, you first need to have a website. The design of your website determines how successful or frustrating your virtual store will be. The design does not mean that your site will be very interesting to see; Your site should be user-friendly so that someone can easily find their favorite product, your site should be credible, the site should be 24 hours a day and 7 days a week to be accessible and fast pages will be loaded. Nowadays it is very easy to create and design e-commerce sites; it is possible to create a site within a few hours. Many companies sell ready-made site templates, which are much lower.
You can also scale the web server according to the requirement. If you wish, you can improve your own trading system to accept payment online, and you can ensure transactions using PayPal or other payment gateway services. Again, there are some big sites like Amazon, a small version of their site helps drive your site after you have sold the product you can make some commissions. Another factor to start a successful online business is to choose an appropriate domain name. Your domain name should be selected in conjunction with your service, and of course, select the name that can be easily remembered.
Such as cat.com, food.com. However, some of the most successful e-commerce sites like Amazon, eBay, etc. have proven that you do not have to match the service and website name, but it can be a successful business. However, there are time requirements, people will come to your site, love, believe, buy products.If you want to sell your own product, it is good, but you have to have relationships with other vendors and producers for selling many types of products. Many vendors also come to sell products on your site as buyers may buy some products on your site.
Now you have to do marketing to ensure that these customers and vendors will find out your site and recognize your site. If someone does not know your site, then you will not be able to sell any products. There are many ways to do online marketing. If you want to advertise on Facebook or Google then you can advertise your site on your preferred or appropriate popular site, thus people will know of your online store.You need to have multiple transactions to make money transactions. Not all have a credit card or debit card system, so mobile banking or cash on delivery will also be provided.
You need to have multiple transactions to make money transactions. Not all have a credit card or debit card system, so mobile banking or cash on delivery will also be provided. In some cases, the buyer does not like the product even after buying, so the method of returning the product is to be made.
Sometimes the product is broken up or broken by not reaching the buyer, they should be provided with refunds or refunds.
Customer support system will be developed to solve various problems of customer or to answer different questions.
You can also offer customer support online, but you can also offer customer support by setting up a call center. Moreover, with the help of honesty and devotion, it is very important to establish a trustworthy relationship with the customer.